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Philips Respironics System One Repair

Our factory trained and certified CPAP repair technicians service the Philips Respironics System One 60 Series CPAP and BiPAP machines. Our Factory Authorized CPAP Repair Center is located in Ocala, Florida. We use the same CPAP repair parts, testing equipment, and service software as the manufacturer. We’re just faster and less expensive. Plus, we guarantee all of our Respironics CPAP and BiLevel repair work for 1 full year! Click here to learn more about the CPAP repair process or average CPAP repair cost. We work on all models of the System One, including 260P, 460P, 560P, 660P, and 760P.

Please Note: As of September 2018, Philips Respironics no longer supports the repair of 50 Series models. There are some parts available, such as the blower motor, but PC Boards have begun to be phased out. If you are unsure which System One model you have or if your machine is still serviceable, feel free to contact us.

Why You Should Trust Us To Service Your CPAP

We are a Factory Authorized Service Center for Philips Respironics and provide both Warranty and Out-of-Warranty repair services on behalf of Philips Respironics for All System One models. We are trained in the proper testing, diagnosis, updates, repair, and calibration of the PR System One REMstar CPAP and BiPAP machines. We can help you resume your CPAP therapy quickly while saving you money.

Does your Philips CPAP machine restart in the middle of the night? Did your humidifier stop working? Did you know that there might be a software update available for your System One CPAP? We can fix these issues and more! We repair all System One models, including: REMstar 160P, REMstar Plus 260P, REMstar Pro 460P, REMstar Auto 560P, BiPAP Pro 660P, BiPAP Auto 760P, and AutoSV.

 

 

After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these “throw away Machines” like our Television sets are? At that point, I think she felt sorry for me. From here on. , the story is All positive ! I called Altra and found out they were in Ocala, about 30 miles from my home. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? Absolutely was her answer, most of our business is mail in, but bring it up. She gave me a good day to come in, Thursday. I arrived yesterday morning, within 10 minutes, I was informed the machine was “still in warranty time frame”. Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with !read more
Robert Knorr
Robert Knorr
15:09 26 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far! Part 2 - Thank you for such a rapid turn around. You folks are AWESOME!!!!! Great company to do business with.read more
Cheri Adams
Cheri Adams
23:08 05 Apr 19
Work place. Any question dont hesitate to ask
George ortiz
George ortiz
20:08 01 Apr 19
I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. She gave me the option of driving to Ocala or sending the unit via UPS. When she checked stock what I was needed was in stock. Terrific! I'll make the drive! See you Tuesday! Thanks for your courteous conversation and solution to my issue. Y'all are great so far!read more
Cheri Adams
Cheri Adams
15:44 29 Mar 19
I sent my unit for repair. Was told it was obsolete and they did not have parts so they could not fix it. I asked Anthony who contacted me to please take a second look. He did and did some testing and found the part I needed. Their customer service is the best, keep it up. I havn't even turned it on yet but will still give them 5 stars, great company!read more
Jeania Eames
Jeania Eames
21:43 30 Jan 19
Great online chat with service professional! You have to appreciate a service organization that puts the customer first !read more
Gregory Pryor
Gregory Pryor
13:22 19 Nov 18
The people at Altra were professional, helpful and extremely pleasant to deal with. They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. If I have need any further help in the future I will use them again for repair services.read more
Gene Brandzel
Gene Brandzel
19:16 08 Nov 18
Let me tell what a good business ethic is. Altra absolutely has one. I have a machine that I couldn't figure out how to change the filter on. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! So since they charged me such, they have gained a customer for the rest of this life, I have. Thanks, Oxygen is flowing! Didn't realize how little had been coming through till the new filter was put in...Again thank you for the GREAT, customer experience!read more
Debbie Howard
Debbie Howard
01:11 19 Oct 18
This is my place of employment
george ortiz
george ortiz
16:15 17 Oct 18
SLA honored for estimate and repair. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. I will use a new SD card (after formatting it, of course).read more
Matha Goram
Matha Goram
23:09 10 Sep 18
Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. Very easy online shipping arrangement. Concentrator returned within 2-3 weeks in good repair. Total costs including shipping both ways about $230. Sending second unit today and will follow up with new rating on this unit including repair costs. Seems to be honest, strait forward service provider. Recommended.read more
David Carroll
David Carroll
22:31 26 Feb 18
Outstanding service from start to finish.
poppy11121
poppy11121
15:47 18 Mar 15