Hello and thank you for scheduling your CPAP Repair estimate. We appreciate you choosing Altra CPAP Repair, an Altra Service Professionals, Inc. Company.
Click the link below to generate and print a free pre-paid shipping label through UPS (U.S. customers only).
- You will receive an email confirmation with all of this information. Please retain it for future reference.
- Package your machine and bring it to a UPS drop off location. Don’t forget to bring your UPS shipping label! Please use a box large enough to fit your machine, accessories, and packing material such as bubble wrap. If you do not have packaging materials, you can purchase them at your nearest UPS Ground drop off location. Be sure to include main accessories such as humidifier (without water) and power cord. Please, do not send disposable supplies such as mask, tubing, cannula, etc.
- Once we receive your machine, we will evaluate it and determine the problem and associated cost to repair. We will email an estimate at that time for your review. If approved, we will email an invoice to you. There will be a link to make a secure payment. Once paid, we will complete the repair and return the machine to you, usually within 3 business days.
Don’t want us to pay for the shipping? No problem. Feel free to use the carrier of your choice. Our shipping address is:
Altra Service Professionals, Inc.
815 NW 25th Ave Unit A
Ocala, FL 34475
Attn: CPAP Repair Estimates
Thank you for choosing Altra CPAP Repair!
*CPAP and BiPAP machines are prescription devices regulated by the FDA. We do NOT need a prescription to repair your machine. We do need a prescription if you want us to CHANGE the pressure from what the machine is currently set. In some cases, your settings may not be able to be retrieved from your machine. In this case, we will return the machine set to factory defaults, unless we receive a doctor’s prescription with the pressure settings.