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Welcome Matrix Medical Customers

Matrix LogoClay, we can customize this page to control what information is available. For example, we removed the ASP menu links and added the Matrix Medical logo. We can password protect this page so only your staff can access it or we can make it available to anyone. We can also put instructions here, below the form, remove the customer ratings, etc.

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**Pre Approval: We offer a no cost, no obligation repair estimate. You can expedite your CPAP repair by indicating a Pre Approval amount. The default value is $0 which means that a repair estimate is needed before any work is approved and completed. If you wanted us to perform a repair as long as the repair cost is less than a certain dollar amount, then replace $0 with the amount you feel comfortable approving without an estimate. For example, let’s say you enter a Pre Approval amount of $250. If the repair cost is $225, then we will not send you a repair estimate. Instead, we will repair the machine and email you an invoice for payment. In this same example, if the repair cost is $275, then we would email you a repair estimate for approval prior to performing the repair. Not sure if you want to enter a Pre approval amount? No problem. Leave the default value as $0 and we will email you a free estimate after our evaluation. You want to set a Pre Approval amount, but not sure how much? Check out our FAQ page and the average repair costs by model.

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